Case Study: A Partnership Approach Tackles a Legacy Systems Crisis

Background

PennComp, a New Charter Technologies company, was called upon by a leading last-mile delivery service facing a critical challenge. The client, who worked with major companies like Amazon, was relying on an aging software platform built in 2000, which was increasingly vulnerable to modern security threats.

While their internal team was focused on developing a new platform to replace this outdated system, they needed an interim solution that could secure their current environment without diverting resources from the ongoing project. Recognizing the urgency of the situation and the high stakes in their client’s fast-paced industry, PennComp partnered with BizTech, another New Charter company, to ensure a seamless and secure transition.

The Challenge

The urgency really kicked in when the company faced a security breach that exposed just how vulnerable their old platform had become. With application code dating back nearly twenty years, it was no match for today’s security standards. The client needed to keep their operations running smoothly and securely while they developed a new platform.

But shifting their internal resources to fix these vulnerabilities would slow down the progress on the new system—a risk they couldn't afford with the push to innovate quickly. They needed a solution that would not only patch up the current system but also keep things secure until the transition to the new platform was complete.

The Solution

Recognizing the scope and complexity of the challenge, Penncomp collaborated with BizTech. BizTech’s team dug deep into the legacy codebase, identifying critical vulnerabilities that had developed over years of neglect. Rather than just apply quick fixes, BizTech’s approach was strategic: retrofitting the old platform with essential modern security features to create a robust stopgap solution.

The focus was on securing the current environment without introducing complexity that could disrupt daily operations or stall progress on the new system. By bringing in BizTech’s specialized expertise, Penncomp ensured that the client could continue their operations smoothly while still staying on track for the long-term transition.

The Results

While the project is still in progress, the initial analysis has been completed, and BizTech has delivered a comprehensive set of recommendations tailored to securing the legacy platform. Implementation will ensure that the client can continue operating in a secure environment until the full rollout of the new system. The collaboration is a prime example of how leveraging specialized resources within the New Charter Technologies network can address critical challenges efficiently and effectively.

Conclusion

This case highlights the power of strategic partnerships within the New Charter ecosystem. By tapping into BizTech’s specific expertise, Penncomp was able to offer a tailored solution that met the client’s immediate security needs without sacrificing progress on their new platform.

This approach not only highlights the importance of focusing on security but also shows how combining local expertise with the resources across the New Charter network effectively addressed complex, time-sensitive IT issues.

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